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Travelling over the holiday period? Here's some useful information to help you prepare.
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T2 Domestic

There are a number of facilities and service across the Sydney Airport precinct to help make your journey more relaxing.

ATMs and Currency Exchange


There is a Travelex Currency Exchange and a number of ATMs located around T2 Domestic terminal.

Check in

  • 1 ATM located at the top of the escalator, opposite the REX check in counters

Departures

  • 1 ATM at gate 40
  • 2 Travelex ATMs located near Beer Deluxe
  • 1 Travelex ATM located at gate 39

Arrivals

  • 2 ATMs located on the arrivals level, near the baggage carousel
Accessible facilities


We're committed to providing terminal services that are readily accessible by all members of the community. A full list of accessible facilities and services can be found on our accessible services and facilities page.

Airline lounges


Sit back and relax at the Virgin Australia or Regional Express lounge at T2 Domestic terminal.

Virgin Australia

The Virgin Australia lounge is located past security, immediately to the right or via escalator from the food court on the departures level.

The lounge opens daily from 60 minutes before first Virgin Australia flight departure until last Virgin Australia flight departure.

Visit the Virgin Australia website for additional information including lounge eligibility and features.

REX lounge

The REX lounge is located at Gate G2, past security.

For more information including opening times, pricing and lounge inclusions, visit the REX website.

Baggage storage by Smarte Carte
Closed opens Sunday at 7am
Opening hours
Every day
 
7am - 9pm
Level 1

If you need short or long term storing of luggage or other items, Baggage Storage™ by Smartecarte is located on the Arrivals level near Carousel 6 and just before Gate 7.

Changing places


Changing places bathrooms provide full size change tables and hoists to meet the needs of people with profound disabilities to provide facilities to use amenities more comfortably.

Sydney Airport has adult change facilities in the domestic and international terminals, at the following locations:

  • T1 International terminal - Arrivals, near Gate 54 (accessible to international arriving passengers only)
  • T1 International terminal – Arrivals, adjacent to our Meeting Point
  • T2 Domestic terminal – Arrivals concourse, opposite baggage carousel 2
  • T3 Domestic terminal – Departures concourse, adjacent to Qantas Service Desks (before security)

You can view the locations of our facilities on our maps here.

Free Wi-Fi


Free Wi-Fi is available throughout T2 Domestic. Simply select Sydney Airport Free WiFi from the list of available networks, answer the questions, read the terms and conditions, click 'proceed. You will then be shown a sponsored message and directed to a website.

This public access Wi-Fi service is not encrypted so please ensure services such as banking, e-mail and social networking sites have security such as SSL enabled.

Google Maps Indoor Live View

Google Maps Indoor Live View is now available at Sydney Airport.

Indoor maps is a new augmented reality feature on Google Maps - available in both international and domestic terminals - designed to help passengers find gates, baggage claims, retail outlets, dining options, restrooms, ATMs and more.

For any wheelchair or accessibility passengers, please select the ‘Wheelchair accessible’ preference to find wheelchair, pram and suitcase friendly paths. You can also turn on audio navigation prompts, in addition to visual cues.

Hotels


Whether you’re travelling early in the morning or have some time between flights, you may to choose to stay at a hotel close to the terminal or at the Aerotel, located in the Arrivals hall at T1 International.

Visit our Hotels page for more information.

Information desks
Closed opens tomorrow at 0am
Opening hours
Every day
 
0am - 0am
Level 1

Our Airport Ambassadors wear bright blue jackets to ensure they are easily identifiable and stand out.

Airport Ambassadors are located throughout T1 and T2 at well-marked information desks.

Lost Property


If you lost something in one of our terminals, visit our Lost Property page.

If your item wasn’t found at our terminals, it may have been found on an aircraft or on public transport. Here are some additional contact details to help you find your lost property.

Airlines - Contact your airline for lost and delayed baggage, or if you have left something on board an aircraft.

Baggage Handlers - Your airline may contract out the management of lost, delayed or damaged baggage to a ground handling agency.

Lost passports - Lost passports found within the terminals are handed over to the Australian Border Force. They can be contacted via 1300 561 330 or by visiting their website.

Sydney Trains - For any items left on the train.

Taxi - If you left something in a taxi, you should contact the relevant taxi company directly.

Please note, Lost property services at T1 and T2 are provided free of charge. Sydney Airport does not work with third party lost property services.

Meeting point


Dedicated meeting points can be found at the following locations in the T1 International and T2 Domestic terminals;

TerminalLocation
T1 InternationalArrivals level between exit A and B
T2 DomesticArrivals level opposite baggage carousel 6
Parents rooms
Closed 
Opening hours
Level 1
Level 2
Level 3

Parents’ rooms and baby change rooms are located throughout the Domestic Terminal (T2), both before and after security.

Pharmacies
Closed opens Sunday at 6am
Opening hours
Every day
 
6am - 9pm
Level 2

Committed to providing you with friendly service, value for money and most importantly, expert advice, Amcal located on Domestic Terminal 2, has you covered when it comes to your pharmaceutical needs.

Plane spotting


With three runways, more than 300,000 aircraft movements a year and a wide range of aircraft arriving and departing each day, Sydney Airport is a great location for plane spotting.

Click here for more information on the great vantage points around our airport.

Smoking areas


NSW legislation states it is an offence to smoke within four metres of a pedestrian entrance or exit of a public building. NSW Health Inspectors are responsible for enforcement and can issue $550 fines to people who do not comply with the law.

Smoking is not permitted inside the airport terminals.

To accommodate smokers, we provide designated smoking areas outside our terminals. If you are a smoker, we ask that you please ensure you use the designated smoking areas provided and do not smoke in the marked smoke-free areas.

Our designated smoking areas can be found on our terminal maps.

There are no smoking areas for passengers transiting through T1 International.

Toilets
Closed opens Sunday at 5am
Opening hours
Every day
 
5am - 11pm
Level 1
Level 2
Level 3

Toilets are located throughout the Domestic Terminal (T2).

Water fountains

Drinking water is available from the water fountains located throughout T2 Domestic. The fountains are clearly sign-posted and located at most toilets where you are welcome to fill up your water bottles.