Terminal, parking and directional maps are available to view and download on our dedicated maps page.

Sydney Airport can also be viewed on Google Maps and Baidu Maps.

The Tourist Refund Scheme (TRS) allows you to claim a refund of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on certain goods purchased in Australia.

The TRS office is operated by Australian Border Force and is located on the Departures Level just after Customs within the main Heinemnann Tax & Duty Free store.

For information on commercial vehicle operators, including taxi and rideshare drivers , visit our Commercial vehicles page.

Sydney Airport warmly welcomes thousands of passengers every day through our Domestic and International terminals. We are committed to providing an inclusive and accessible experience for all passengers and visitors. Plan your journey by visiting the Assistance section of our website.

If you have noticed an area that requires our attention, please log a service or maintenance request by submitting the details here.