Prepare

If you're an arriving passenger, please make sure you have a valid travel document and complete an Incoming Passenger Card. If you're not an Australian Citizen, you must also hold a valid visa which should be arranged before travelling.

The number of bags and weight of each item you can take on your flight is determined by your airline - and they'll usually advise you of your allowance at the time of your booking. If you're not sure what your baggage limit is, check with your airline before you arrive at the airport.

Make sure you know what you can include in your hand luggage before you fly. There are some regulations that restrict you from carrying certain items, including weapons, dangerous goods, liquids, aerosols, some powders and other prohibited items.

Shop from the convenience of your own home up to 48 hours before your flight. Browse through Heinemann’s large range of products online, and we'll have your purchases ready for pick up before you depart so you can breeze through the airport.

If you're bringing duty free items into Australia, concession limits do apply for both visitors and Australian residents. Please make sure you read and comply with these limits, or you will be charged duty and tax on all items - not just the items which exceed the limits.

Travel with ease by taking out appropriate travel insurance before you depart. Travel insurance is designed to cover against personal, baggage and some cancellation risks. It also helps protect against the high cost of emergency medical and hospital care overseas. Speak with your insurer for advice, or talk to an insurance provider at the airport before you leave.

Get organised and book your airport stay in advance.